I spent the early part of this week hosting a Customer Success workshop with the amazing and customer-passionate Kirsty Traill in Auckland. The topic is fresh, so we’re making this newsletter a 100% customer-focused special.
POD OF THE WEEK: HeavyBit crank out great content. This podcast from them features Bob Tinker, former CEO of MobileIron and author of Survival to Thrival where they discuss the framework he developed for tech companies to build a go-to-market playbook.
BONUS: Next month (September 18-19 Pacific Time Zone) Survey Monkey are hosting on online Curiosity Conference looks to be a bunch of session designed to leverage feedback to make actionable customer-driven data-driven decisions.