POD OF THE WEEK: We all probably attend more meetings than we need to, in the US apparently there are 55 million of them a day. So check this great episode from Freakonomics on how to have healthier meeting habits.
BONUS: Optimize dollar spend! From Gainsight an on-demand webinar on how Customer Success teams can become a growth center (and how to budget for that)
POD OF THE WEEK: Complimenting #2 above on PMF, the 20 Minute VC podcast interviews Brad Feld on his thoughts on Early Stage metrics (and why Market size isn’t that helpful)
POD OF THE WEEK: It’s a Video, not podcast this week. The content pumping out of Y-Combinator at present is just too good. YC Partner Carolynn Levy details the basics of startup financing and how modern early stage rounds of financing are done using convertible securities, like the SAFE note.
POD OF THE WEEK: The latest episode of the EnterpriseReady podcast offers a deep dive into why amazing products start with obsessing about UX, and how great on-boarding experiences can scale successfully.
BONUS: It’s currently StartUp School at Y-Combinator and they release all of their lectures/curriculum out to the wild. This is a great one (warning it’s 30 minutes long) from YC Partner Adora Cheung on how to set KPI’s and Goals.
In a similar vein to last weeks newsletter. As I spent the latter part of last week in Auckland hosting a Sales Management workshop with the ever-impressive, SaaS sales guru Matt Cameron and the topic is fresh, we’re dedicating this week’s newsletter as a SaaSy Sales-focused special:
POD OF THE WEEK: Of course this includes Matt Cameron and it’s an expansion on Article #4 above covering his 2 pillars of effective Sales Coaching
I spent the early part of this week hosting a Customer Success workshop with the amazing and customer-passionate Kirsty Traill in Auckland. The topic is fresh, so we’re making this newsletter a 100% customer-focused special.
POD OF THE WEEK: HeavyBit crank out great content. This podcast from them features Bob Tinker, former CEO of MobileIron and author of Survival to Thrival where they discuss the framework he developed for tech companies to build a go-to-market playbook.
BONUS: Next month (September 18-19 Pacific Time Zone) Survey Monkey are hosting on online Curiosity Conference looks to be a bunch of session designed to leverage feedback to make actionable customer-driven data-driven decisions.
POD OF THE WEEK: From the B2B Sales Show featuring NZ’s own Matt Cameron on the topic of sales coaching. (Matt will be in NZ next week as part of SouthernSaaS)
BONUS: From Gainsight a Webinar on Thursday, August 29th (Pacific) at 11am on The best ways to find friction in your Users Journey (and how to fix it).
POD OF THE WEEK: How to Change Your Mind from Freakonmics Radio. A lot is empathy based.
BONUS: Recruitment. Convincing someone to join your startup is a sales pitch all in itself. Y-Combinator partner Dalton Caldwell gives his advice on how to pitch this.
POD OF THE WEEK: Great interview from Shopify’s reluctant CEO, Tobias Lütke, on NPR’s How I Built This. Great segment in there on how they built their marketing based hypothesis testing.
BONUS: Book publisher Taschen just released an interactive page that details the history of web design, from 1990 onwards. It details the emergence and growth of Flash, the evolution of the web developer, and the concept of virality that began to emerge in the early 2000s. It also takes us to 2019, where the "next generation" of web design is still being realized, mobile rules, and AR and VR use causes are being prepped for prime time.